PatSnap is a leader in cloud software for innovation and intellectual property, and we are growing like crazy.  We are delighting our customers and hiring some of the best minds in the software industry. Our EMEA headquarters is located in London and we continue to expand globally. We offer competitive salaries, great benefits, and a high-energy environment with lots of room for personal and professional growth.

Responsibilities

If you're a good fit for this position, you already know most of what this job entails. However, here are some details:


  • Manage Sales Development organisation to goals, objectives and quota achievement
  • Manage a diverse mix of territory-based sales development positions with diverse responsibilities of prospecting, outbound tele-prospecting and upsell/cross sell sales transaction support
  • Recruit, hire, train, motivate, and coach SDRs (note: successful SDRs are promoted to Account Executive positions within one to two years, making hiring and training a particularly important function)
  • Monitor and refine sales lead processes and metrics
  • Manage territory assignment
  • Create and maintain a culture of high activity and operational excellence
  • Ensure the effective use of Salesforce.com, InsideSales.com, and other sales systems in use
  • Compile weekly/monthly team reports, modify as needed
  • Proactively work to improve the cadence and throughput of the assigned sales development resources as we grow PatSnap’s marketplace presence and success story
  • Work closely with the sales team to ensure a positive working relationship and maximize the impact and effectiveness of sales development
  • Work with Marketing to ensure efficient prospect/customer information exchange and hand-off, where necessary
  • Conduct weekly team meetings, with an emphasis on recognition and skills development
  • Remove roadblocks to SDR success

Required Skills/Experience

  • 2-3 years of management experience in Sales, Sales Development or Inside Sales management, preferably in high technology based products / services
  • Experience growing and scaling a successful sales development team in a fast growth environment
  • Proven track record at establishing and achieving or exceeding measurable goals in a highly automated Sales Development environment
  • Experience with start-up environments and highly transactional enterprise sales models
  • Excellent working knowledge of inbound & outbound tele-prospecting methodologies in high technology based products and/or services
  • Ability to train, coach, and mentor sales development reps and interns
  • Ability to interact effectively with all levels of management and with multiple departments including sales, marketing, product marketing and services
  • Excellent interpersonal and organizational skills
  • Ability to work on-site at our offices in London (Chiswick)

 

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