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Patent Armory v. Citibank: Intelligent Call Routing Patent Dismissal | PatSnap
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Case ID2:24-cv-01060
FiledDec 2024
ClosedFeb 2025
Patent Litigation

Patent Armory v. Citibank: Five Call Routing Patents, Dismissed With Prejudice in 55 Days

Patent Armory, Inc. filed suit against Citibank, NA in the Eastern District of Texas asserting five patents spanning intelligent call routing, telephony control, and entity-matching auction systems. The case was voluntarily dismissed with prejudice under Rule 41(a)(1)(A)(i) just 55 days after filing — before any substantive court ruling.

Resolution time
55days
55 days — well below the typical E.D. Tex. patent case lifespan of 2–3 years
Patents asserted
5
US9456086B1, US10491748B1, US7269253B1, US7023979B1, and US10237420B1 — 5 call routing and auction-matching patents asserted
Outcome
Voluntary dismissal
Voluntarily dismissed with prejudice by plaintiff; Citibank cannot be re-sued on these patents
Cost ruling
Costs: Each Party Bears Own
Court ordered each party to bear its own costs, expenses, and attorneys’ fees
Published by PatSnap Insights Team · Verified by PatSnap Eureka Data
Case overview

A Patent Assertion Ends Before It Begins: Five Patents, No Defense Filed

On December 18, 2024, Patent Armory, Inc. filed an infringement action against Citibank, NA in the U.S. District Court for the Eastern District of Texas (Case No. 2:24-cv-01060), before Judge Rodney Gilstrap. The complaint asserted five U.S. patents — US9456086B1, US10491748B1, US7269253B1, US7023979B1, and US10237420B1 — covering intelligent communication routing, telephony control systems, and method-and-system auction-matching technologies. The accused products include Citibank’s intelligent communication routing systems and telephony control infrastructure.

The case concluded on February 11, 2025, when Plaintiff filed a Notice of Voluntary Dismissal With Prejudice pursuant to Rule 41(a)(1)(A)(i). Judge Gilstrap accepted and acknowledged the dismissal, ordering that each party bear its own costs, expenses, and attorneys’ fees. A dismissal with prejudice permanently bars Patent Armory from re-filing the same claims against Citibank on these five patents, representing a terminal outcome for the plaintiff’s enforcement effort against this defendant.

The 55-day lifespan and dismissal prior to any substantive defence filing is consistent with a pre-litigation settlement, licensing agreement, or a plaintiff decision to withdraw following informal communications. No defendant agents or law firm appear on the public docket, suggesting Citibank may not have formally appeared before the dismissal was filed. The underlying terms of any resolution — and whether any licence or payment was exchanged — are not disclosed in the public record.

Case at a glance
Case no.2:24-cv-01060
DefendantCitibank, NA
CourtTexas Eastern
JudgeRodney Gilstrap
FiledDecember 18, 2024
ClosedFebruary 11, 2025
Duration55 days
OutcomeVoluntary dismissal
Verdict causeInfringement Action
BasisVoluntary dismissal
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Case data sourced from PACER / Texas Eastern District Court via PatSnap Eureka Litigation Intelligence Explore similar cases ↗
Case timeline

Filing to Voluntary dismissal in 55 days

55 days — well below the typical E.D. Tex. patent case lifespan of 2–3 years

Case timeline: Complaint filed DEC 18 2024, JAN–FEB — 55 days total Horizontal timeline showing the three key events in Patent Armory, Inc. v Citibank, NA from filing to resolution. Source: PACER, Texas Eastern District Court. DEC 18 2024 Complaint filed Pre-trial proceedings FEB 11 2025 Voluntary dismissal 55 DAYS TOTAL
Dismissal terms

Dismissed with prejudice: what the Rule 41 exit means for both parties

Legal mechanism

Rule 41(a)(1)(A)(i): Plaintiff’s unilateral exit before defendant appears

Rule 41(a)(1)(A)(i) permits a plaintiff to voluntarily dismiss an action without a court order before the opposing party serves an answer or motion for summary judgment. Here, dismissal was filed with prejudice — a plaintiff election that is more restrictive than the default rule requires. The court accepted and acknowledged the dismissal, which carries the same preclusive effect as an adjudication on the merits.

Rule 41(a)(1)(A)(i)
Finality of dismissal

With prejudice: Patent Armory is permanently barred from re-asserting these claims

A voluntary dismissal with prejudice is a final disposition on the merits for preclusion purposes. Patent Armory cannot refile these same infringement claims against Citibank on US9456086B1, US10491748B1, US7269253B1, US7023979B1, or US10237420B1. This is a stronger concession than the no-prejudice default under Rule 41 would require, and may reflect a negotiated exit condition or settlement term not visible in the public record.

Res judicata effect applies
Defendant outcome

Citibank walks away with no injunction, no damages, and no costs order against it

With each party bearing its own costs and the action dismissed before any substantive ruling, Citibank avoids any adverse finding on infringement or validity. No attorney fee award was made against either party. Citibank’s position on these five patents is now protected by the preclusive effect of the with-prejudice dismissal — though the patents themselves remain in force and could be asserted against other defendants.

No adverse finding for Citibank
Commercial implications

Patents survive; other financial sector defendants remain exposed

The dismissal with prejudice only bars Patent Armory’s claims against Citibank. All five patents — covering intelligent routing, telephony control, and auction-matching — remain enforceable against third parties. Other banks or financial technology companies operating similar call-routing or customer-matching infrastructure should note that these patents are still active assets in Patent Armory’s portfolio and could form the basis of future assertions.

Five patents remain enforceable
Legal analysis based on PACER docket records for case 2:24-cv-01060 and PatSnap Eureka litigation intelligence Search PatSnap Eureka ↗
Parties and representation

Full party and counsel information

RoleNameTypeDetail
PlaintiffPatent Armory, Inc.CompanyPatent assertion entity — holder of 5 call routing and telephony control patentsSearch in Eureka ↗
DefendantCitibank, NAIndividualCitibank, NA — major U.S. financial institution and operator of large-scale telephony infrastructureSearch in Eureka ↗
Plaintiff counselIsaac Phillip RabicoffAttorneyCounsel for Patent Armory, Inc.Search in Eureka ↗
Plaintiff law firmRabicoff Law LLCLaw FirmRepresenting Patent Armory, Inc.Search in Eureka ↗
Presiding judgeJudge Rodney GilstrapJudgeTexas Eastern District CourtSearch in Eureka ↗
Official verdict

Official order — verbatim text

“Before the Court is Plaintiff’s Notice of Voluntary Dismissal With Prejudice (the “Notice”) filed by Plaintiff Patent Armory Inc. (“Plaintiff”). (Dkt. No. 6.) In the Notice, Plaintiff dismisses the above-captioned action with prejudice under Rule 41(a)(1)(A)(i). (Id. at 1.) Having considered the Notice, the Court ACCEPTS AND ACKNOWLEDGES that the above-captioned action is DISMISSED WITH PREJUDICE. Each party shall bear its own costs, expenses, and attorneys’ fees. All pending requests for relief in the above-captioned case not explicitly granted herein are DENIED AS MOOT.”
Source: PACER Docket, Case 2:24-cv-01060, Texas Eastern District Court

The verdict text confirms a plaintiff-initiated dismissal with prejudice under Rule 41(a)(1)(A)(i), filed before any defendant appearance. The court’s language — ‘ACCEPTS AND ACKNOWLEDGES’ — reflects ministerial acceptance rather than adjudication. The with-prejudice designation and mutual costs-bearing order are the operative terms: Patent Armory forfeits all claims against Citibank permanently, while neither party recovers litigation costs. All pending relief is denied as moot, leaving no live issues between these parties.

PACER case 2:24-cv-01060 · Public docket record Explore in Eureka ↗
Patent at issue

Five Call Routing & Auction-Matching Patents at the Centre of This Dispute

Publication No.US9456086B1
Application No.US12/719827
Patent details
ProductIntelligent communication routing system and method
Cited in actionDecember 18, 2024

Publication No.US10491748B1
Application No.US15/797070
Patent details
ProductIntelligent communication routing and call handling method
Cited in actionDecember 18, 2024

Publication No.US7269253B1
Application No.US11/387305
Patent details
ProductTelephony control system with intelligent call routing
Cited in actionDecember 18, 2024

Publication No.US7023979B1
Application No.US10/385389
Patent details
ProductTelephony call routing and control method
Cited in actionDecember 18, 2024

Publication No.US10237420B1
Application No.US15/856729
Patent details
ProductMethod and system for matching entities in an auction
Cited in actionDecember 18, 2024

The five asserted patents — US9456086B1, US10491748B1, US7269253B1, US7023979B1, and US10237420B1 — collectively cover a range of telecommunications and matching-system technologies. Application dates span from the early 2000s (US10/385389, US11/387305) through 2017 (US15/856729), reflecting both legacy telephony infrastructure patents and more recent digital routing innovations. The technical domain centres on how communications are intelligently routed, how telephony systems exercise control over call handling, and how systems match entities within auction-style frameworks.

For financial institutions, these patents are strategically significant because large-scale customer service operations — including IVR systems, call-queue management, and digital channel routing — sit squarely within the claimed subject matter. Patent Armory’s portfolio spans multiple continuation generations, which suggests the claims have been iteratively refined to track deployed technology. Any financial services firm operating a sophisticated inbound or outbound telephony or digital routing platform should treat this portfolio as an active enforcement risk, particularly given that the dismissal only extinguishes claims against Citibank.

Patent data sourced from USPTO via PatSnap Eureka patent database Search patent records in Eureka ↗
Freedom to operate

Should your team run an FTO against Patent Armory’s call routing portfolio?

If your organisation operates intelligent call routing, IVR, telephony control, or digital-channel entity-matching systems in financial services or adjacent sectors, all five patents in this portfolio remain enforceable. Patent Armory has demonstrated willingness to assert these patents in active litigation. The Citibank dismissal with prejudice provides no safe harbour for third parties — it is defendant-specific. Product and engineering teams deploying or upgrading routing infrastructure should treat a formal FTO analysis as a near-term priority.

PatSnap Eureka’s FTO Search Agent can map each of the five patent numbers — US9456086B1, US10491748B1, US7269253B1, US7023979B1, and US10237420B1 — against your product architecture to identify claim overlap, locate prior art that may support invalidity arguments, and surface related continuations or divisionals in Patent Armory’s broader portfolio. Eureka also tracks prosecution history to assess claim scope, giving R&D and legal teams the context needed to make informed design-around or licensing decisions.

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Related litigation

Similar Patent Cases: Call Routing & Telephony IP Litigation in E.D. Tex.

Cases involving intelligent call routing, telephony control patents, and PAE assertions against financial sector defendants in the Eastern District of Texas — curated by PatSnap.

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Strategic implications

What this case signals for the financial services call routing IP landscape

A 55-day lifecycle and with-prejudice exit in E.D. Tex. carries distinct signals for patent risk teams in financial services.

With-prejudice exits protect defendants — but only the named party

Patent Armory’s dismissal with prejudice shields Citibank from re-assertion of these five patents. However, the same patents remain live enforcement tools against every other financial institution operating intelligent call routing or telephony control systems. This case should prompt peer banks and fintechs to audit exposure independently.

E.D. Tex. remains a high-velocity venue for patent assertion against financial defendants

Judge Gilstrap’s docket in the Eastern District of Texas continues to attract patent assertion entities targeting financial services infrastructure. The 55-day resolution here is unusually fast — consistent with early-stage negotiated exit — and underscores that even rapid resolutions carry permanent legal consequences through preclusion.

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Pre-answer settlement signalsPortfolio assertion risk mapPAE strategy patterns in E.D. Tex.
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Frequently asked questions

Patent v Citibank — key questions answered

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Assess your exposure to Patent Armory’s call routing patent portfolio

Run an FTO against all five asserted patents using PatSnap Eureka before deploying or upgrading intelligent routing infrastructure. Monitor this portfolio for new assertions across the financial services sector.

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