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Patent Armory v. CNO Financial Group — Call Routing Patent Dispute | PatSnap
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Case ID1:24-cv-00681
FiledJun 2024
ClosedMar 2025
Patent Litigation

Patent Armory v. CNO Financial Group: Five-Patent Call Routing Suit Dismissed With Prejudice

Patent Armory, Inc. filed suit against CNO Financial Group in the Delaware District Court asserting five patents covering intelligent call routing, telephony control systems, and auction-based entity matching. The plaintiff voluntarily dismissed all claims with prejudice under Rule 41(a)(1)(A)(i) after 287 days — before CNO filed any answer or dispositive motion.

Resolution time
287days
287 days — resolved before answer or summary judgment motion filed
Patents asserted
5
US9456086B1 and 4 further patents asserted covering call routing and telephony systems
Outcome
Dismissed with Prejudice
Plaintiff voluntarily dismissed all claims with prejudice; CNO filed no answer
Cost ruling
Each Party Bears Own Costs
No fee-shifting; each side bears its own costs, expenses, and attorneys’ fees
Published by PatSnap Insights Team · Verified by PatSnap Eureka Data
Case overview

Five-Patent Telephony Suit Against CNO Financial Ends Before First Answer

On June 10, 2024, Patent Armory, Inc. filed an infringement action in the U.S. District Court for the District of Delaware (Case No. 1:24-cv-00681) against CNO Financial Group, Inc., a major insurance holding company. The complaint asserted five U.S. patents — US9456086B1, US10491748B1, US7269253B1, US7023979B1, and US10237420B1 — covering intelligent communication routing systems, auction-based entity matching, and telephony control technology with intelligent call routing.

On March 24, 2025, Patent Armory filed a notice of voluntary dismissal with prejudice pursuant to Rule 41(a)(1)(A)(i) of the Federal Rules of Civil Procedure, terminating all claims against CNO Financial Group. The parties agreed that each side would bear its own costs, expenses, and attorneys’ fees. The dismissal with prejudice is a final adjudication on the merits, meaning Patent Armory is permanently barred from re-asserting these five patents against CNO in federal court.

The case resolved in approximately nine months — before CNO filed any answer or motion for summary judgment, which is significant because Rule 41(a)(1)(A)(i) only permits unilateral plaintiff dismissal at that pre-answer stage. The early exit, combined with a with-prejudice designation and mutual cost-bearing, suggests the parties reached a private resolution or Patent Armory concluded the litigation was not commercially viable to pursue further. The underlying terms of any such arrangement are not reflected in the public record.

Case at a glance
Case no.1:24-cv-00681
CourtDelaware
JudgeMaryellen Noreika
FiledJune 10, 2024
ClosedMarch 24, 2025
Duration287 days
OutcomeDismissed with Prejudice
Verdict causeInfringement Action
BasisDismissed with Prejudice
Prior Art Intelligence
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Case data sourced from PACER / Delaware District Court via PatSnap Eureka Litigation Intelligence Explore similar cases ↗
Case timeline

Filing to Dismissed with Prejudice in 287 days

287 days — resolved before answer or summary judgment motion filed

Case timeline: Complaint filed JUN 10 2024, OCT–NOV — 287 days total Horizontal timeline showing the three key events in Patent Armory, Inc. v CNO Financial Group from filing to resolution. Source: PACER, Delaware District Court. JUN 10 2024 Complaint filed Pre-trial proceedings MAR 24 2025 Dismissed with Prejudice 287 DAYS TOTAL
Dismissal terms

Dismissed with prejudice: what the Rule 41 exit means for both parties

Legal mechanism

Rule 41(a)(1)(A)(i) permits unilateral exit — but only once

Because CNO had not yet filed an answer or motion for summary judgment, Patent Armory could dismiss unilaterally without court approval under Rule 41(a)(1)(A)(i). Crucially, the plaintiff elected to make this dismissal with prejudice — a voluntary upgrade from the default without-prejudice outcome. This is a one-way door: the claims are extinguished as a matter of law and cannot be relitigated against CNO in any federal forum.

Permanent bar on re-filing
Patent holder outcome

Patent Armory permanently surrenders its claims against CNO

A with-prejudice dismissal functions as a final judgment on the merits for preclusion purposes. Patent Armory cannot re-assert US9456086B1, US10491748B1, US7269253B1, US7023979B1, or US10237420B1 against CNO Financial Group in any subsequent action. The patents themselves remain in force against third parties, but this defendant is now shielded from further assertion by Patent Armory on these claims.

Claims extinguished vs. CNO
Defendant outcome

CNO exits without admitting liability and without paying legal costs

CNO Financial Group achieved a clean exit: no judgment against it, no admission of infringement, and no cost exposure beyond its own legal spend. The mutual cost-bearing provision means CNO will not recover its attorneys’ fees from Patent Armory. Because no answer was filed, CNO was never required to present its invalidity or non-infringement defenses, leaving those positions untested on the public record.

No liability, no cost award
Commercial implications

Early resolution signals patent assertion calculus — or a private deal

The combination of a with-prejudice election and mutual fee-bearing is consistent with either a confidential licensing settlement or a strategic withdrawal after early due diligence. For insurers and financial services firms operating call routing and telephony infrastructure, the five asserted patents remain active and could be reasserted against other defendants. Companies in this sector should monitor Patent Armory’s assertion activity and run FTO analysis against their own routing systems.

Sector risk remains for others
Legal analysis based on PACER docket records for case 1:24-cv-00681 and PatSnap Eureka litigation intelligence Search PatSnap Eureka ↗
Parties and representation

Full party and counsel information

RoleNameTypeDetail
PlaintiffPatent Armory, Inc.CompanyPatent assertion entity — holder of US9456086B1 and four related telephony routing patentsSearch in Eureka ↗
DefendantCNO Financial GroupCompanyCNO Financial Group — insurance holding company, defendant in five-patent infringement actionSearch in Eureka ↗
Plaintiff counselAntranig N. GaribianAttorneyCounsel for Patent Armory, Inc.Search in Eureka ↗
Plaintiff law firmGaribian Law Offices, PCLaw FirmRepresenting Patent Armory, Inc.Search in Eureka ↗
Defendant counselDominick T. GattusoAttorneyCounsel for CNO Financial GroupSearch in Eureka ↗
Defendant law firmHeyman Enerio Gattuso & Hirzel, LLPLaw FirmRepresenting CNO Financial GroupSearch in Eureka ↗
Presiding judgeJudge Maryellen NoreikaJudgeDelaware District CourtSearch in Eureka ↗
Official verdict

Official order — verbatim text

“PLEASE TAKE NOTICE that Plaintiff PATENT ARMORY INC., pursuant to Rule 41(a)(1)(A)(i) of the Federal Rules of Civil Procedure, hereby dismisses with prejudice all claims by Plaintiff against Defendant CNO FINANCIAL GROUP, INC. Each party shall bear its own costs, expenses, and attorneys’ fees. No party has filed an answer or motion for summary judgment in this action.”
Source: PACER Docket, Case 1:24-cv-00681, Delaware District Court

The dismissal notice invokes Rule 41(a)(1)(A)(i), confirming that CNO filed neither an answer nor a motion for summary judgment — a procedural prerequisite for unilateral plaintiff dismissal. The explicit with-prejudice designation is plaintiff-elected and elevates the dismissal to a final adjudication on the merits for res judicata purposes. The mutual cost-bearing provision forecloses any post-dismissal fee motion by either party. No merits findings were made regarding infringement, validity, or claim scope of the five asserted patents.

PACER case 1:24-cv-00681 · Public docket record Explore in Eureka ↗
Patent at issue

US9456086B1 — Intelligent communication routing system and related telephony patents

Publication No.US9456086B1
Application No.US12/719827
Patent details
ProductIntelligent communication routing system with dynamic call distribution
Cited in actionJune 10, 2024

Publication No.US10491748B1
Application No.US15/797070
Patent details
ProductMethod and system for matching entities in an auction-based routing framework
Cited in actionJune 10, 2024

Publication No.US7269253B1
Application No.US11/387305
Patent details
ProductTelephony control system with intelligent call routing and management
Cited in actionJune 10, 2024

Publication No.US7023979B1
Application No.US10/385389
Patent details
ProductIntelligent call routing method with automated decision-based switching
Cited in actionJune 10, 2024

Publication No.US10237420B1
Application No.US15/856729
Patent details
ProductCommunication routing system with optimised matching and call control
Cited in actionJune 10, 2024

The five asserted patents span two technology clusters: intelligent call routing systems (US9456086B1, US10491748B1, US10237420B1) and telephony control with entity-matching methods (US7269253B1, US7023979B1). The application dates range from the mid-2000s (US10/385389 and US11/387305) through to late 2010s filings, suggesting a portfolio built through continuation and continuation-in-part prosecution over more than a decade. The core technical claims relate to dynamic routing of telephone communications based on real-time decision logic and auction-style matching of callers to agents or services.

This patent portfolio is strategically positioned to capture value from the broad deployment of IVR, ACD, and intelligent routing platforms in financial services, insurance, and contact centre operations. The combination of telephony control patents and auction-based matching claims creates overlapping coverage that can be asserted against both infrastructure providers and end-user operators. For insurers and financial services firms, the persistence of this portfolio post-dismissal — with no invalidity finding on record — means ongoing exposure for any company operating similar routing architecture.

Patent data sourced from USPTO via PatSnap Eureka patent database Search patent records in Eureka ↗
Freedom to operate

Should your contact centre run an FTO against US9456086B1 and related patents?

Any financial services firm, insurer, or contact centre operator deploying intelligent call routing, dynamic agent matching, or auction-based call distribution logic should assess its exposure against this five-patent portfolio. The asserted patents cover both the system architecture and the method steps of routing decisions, meaning both platform vendors and enterprise operators may face assertion risk. The absence of any invalidity ruling in this case leaves the patent claims unchallenged on the public record.

PatSnap Eureka’s FTO Search Agent can map your call routing product architecture against the claim language in US9456086B1, US10491748B1, US7269253B1, US7023979B1, and US10237420B1 — identifying overlapping claim elements and surfacing prior art relevant to validity challenges. R&D and product teams building or procuring telephony infrastructure can use Eureka to generate a structured FTO report, flag claim-by-claim risk, and identify design-around pathways before Patent Armory files its next action.

PatSnap Eureka FTO Search

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Related litigation

Similar telephony patent infringement cases in Delaware District Court

Cases involving intelligent call routing, telephony control, and PAE assertion in the Delaware District Court — comparable in technology domain and procedural posture to Patent Armory v. CNO Financial Group.

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Patent Armory, Inc. patent enforcement history, Delaware case history, Patent Armory, Inc.’s full IP portfolio, and comparable case analysis
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Strategic implications

What this case signals for the telephony and financial services IP landscape

A five-patent assertion resolved before any merits ruling raises questions about enforcement strategy and residual risk for the sector.

With-prejudice dismissal closes the door on CNO — not on the patents

Patent Armory’s five telephony and call routing patents survive this dismissal fully intact for assertion against any other party. The with-prejudice designation is CNO-specific. Financial services firms and insurers operating similar call routing infrastructure should treat this case as a warning signal rather than a sector-wide resolution.

Pre-answer exits under Rule 41 are a common PAE tactic — scrutinise cost terms

Patent assertion entities frequently use Rule 41(a)(1)(A)(i) to exit cases before costly discovery. The mutual cost-bearing provision here prevents CNO from recovering fees under 35 U.S.C. § 285 — a consideration for defendants deciding whether to file counterclaims or declaratory judgment actions early to force merits proceedings.

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Full strategic analysis in PatSnap Eureka
Unlock gated insights on telephony patent assertion risk, IPR strategy, and Patent Armory’s portfolio activity across financial services litigation in Delaware District Court.
Licensing risk by sectorIPR petition strategyPatent Armory assertion history
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Frequently asked questions

Patent v CNO — key questions answered

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Monitor intelligent call routing patents before the next assertion lands

Patent Armory’s five-patent telephony portfolio remains active and enforceable against third parties. Use PatSnap Eureka to track assertion activity, run targeted FTO analysis, and identify invalidity arguments before a demand letter arrives.

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