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Patent Armory v. TGI Fridays: Intelligent Call Routing Patents Dismissed | PatSnap
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Case ID2:24-cv-00168
FiledMar 2024
ClosedJun 2024
Patent Litigation

Patent Armory v. TGI Fridays: Five Call Routing Patents Dismissed With Prejudice

Patent Armory, Inc. asserted five patents covering intelligent communication routing and telephony systems against TGI Fridays Franchisor, LLC in the Eastern District of Texas. Judge Rodney Gilstrap dismissed all claims with prejudice in just 97 days — a resolution that forecloses any refiling on the same patents against the same defendant.

Resolution time
97days
97 days — well below the E.D. Texas median for patent cases, suggesting early procedural resolution
Patents asserted
5
US9456086, US10491748, US7269253, US7023979, US10237420 — 5 intelligent call routing & telephony patents asserted
Outcome
Dismissed with Prejudice
All claims dismissed with prejudice — no refiling permitted against this defendant on these patents
Cost ruling
Not Specified
Public record does not disclose a separate cost or fee award in connection with the dismissal
Published by PatSnap Insights Team · Verified by PatSnap Eureka Data
Case overview

Five telephony patents extinguished in 97 days before E.D. Texas

Patent Armory, Inc. filed suit on 9 March 2024 in the Eastern District of Texas (Case No. 2:24-cv-00168) against TGI Fridays Franchisor, LLC, asserting infringement of five US patents: US9456086B1, US10491748B1, US7269253B1, US7023979B1, and US10237420B1. The patents collectively cover intelligent communication routing systems, auction-based entity matching, and telephony control systems with intelligent call routing — technologies that could plausibly touch the customer-contact and reservation infrastructure of a large restaurant franchise.

The case closed on 14 June 2024 — just 97 days after filing — when Judge Rodney Gilstrap dismissed all asserted claims with prejudice. A dismissal with prejudice is a final adjudication on the merits for procedural purposes: Patent Armory cannot refile the same claims against TGI Fridays on these five patents. The defendant was represented by Klemchuk PLLC and Vorys Sayer Seymour & Pease LLP, deploying six named attorneys against plaintiff’s single counsel from Rabicoff Law LLC.

The speed of resolution — under three and a half months — and the with-prejudice designation are notable. Cases that close this quickly in E.D. Texas typically reflect either a negotiated resolution structured as a dismissal with prejudice, or a successful early motion. The public record does not disclose the precise mechanism; no trial, damages award, or fee ruling appears on the docket. What drove the outcome — whether licensing discussions, a dispositive motion, or another procedural vehicle — remains undisclosed.

Case at a glance
Case no.2:24-cv-00168
CourtTexas Eastern
JudgeRodney Gilstrap
FiledMarch 9, 2024
ClosedJune 14, 2024
Duration97 days
OutcomeDismissed with Prejudice
Verdict causeInfringement Action
BasisDismissed with Prejudice
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Case data sourced from PACER / Texas Eastern District Court via PatSnap Eureka Litigation Intelligence Explore similar cases ↗
Case timeline

Filing to Dismissed with Prejudice in 97 days

97 days — well below the E.D. Texas median for patent cases, suggesting early procedural resolution

Case timeline: Complaint filed MAR 9 2024, APR–MAY — 97 days total Horizontal timeline showing the three key events in Patent Armory, Inc. v TGI Fridays Franchisor, LLC from filing to resolution. Source: PACER, Texas Eastern District Court. MAR 9 2024 Complaint filed Pre-trial proceedings JUN 14 2024 Dismissed with Prejudice 97 DAYS TOTAL
Dismissal terms

Dismissed with prejudice: what the ruling means for both parties

Legal mechanism

Dismissed with prejudice bars any re-litigation on these patents

A dismissal with prejudice operates as a final judgment on the merits. Patent Armory cannot refile suit against TGI Fridays on these five patents in any federal court — the claim is extinguished. This is distinct from a dismissal without prejudice, which would preserve the right to refile. The order applies to all asserted claims in Case No. 2:24-cv-00168.

Res judicata effect
Patent holder outcome

Patent Armory loses all enforcement rights against TGI Fridays

The with-prejudice dismissal is a complete defeat of Patent Armory’s enforcement position against this specific defendant. Any licensing leverage derived from this litigation is eliminated. The underlying patents remain in force and could theoretically be asserted against other parties, but the res judicata bar means TGI Fridays is permanently shielded from these particular claims.

Enforcement rights lost
Defendant outcome

TGI Fridays achieves permanent resolution at low litigation cost

TGI Fridays obtained a with-prejudice dismissal in under 100 days — before significant discovery or claim construction costs would typically accrue. The result provides legal certainty: these five intelligent routing and telephony patents cannot be re-asserted by Patent Armory. Whether a license payment accompanied the dismissal is not disclosed in the public record, which is consistent with negotiated resolutions structured to avoid judicial scrutiny.

Permanent bar achieved
Commercial implications

Fast closure limits sector-wide precedent on telephony PAE claims

Because the case resolved before claim construction or merits adjudication, no judicial interpretation of the five patents was produced. This limits the defensive value of the outcome for other restaurant, hospitality, or retail operators who may face similar assertions from Patent Armory. Companies in sectors using intelligent call routing or telephony management systems should note these patents remain active enforcement tools against other defendants.

No claim construction issued
Legal analysis based on PACER docket records for case 2:24-cv-00168 and PatSnap Eureka litigation intelligence Search PatSnap Eureka ↗
Parties and representation

Full party and counsel information

RoleNameTypeDetail
PlaintiffPatent Armory, Inc.CompanyPatent assertion entity — holder of US9456086, US10491748, US7269253, US7023979, US10237420Search in Eureka ↗
DefendantTGI Fridays Franchisor, LLCCompanyTGI Fridays Franchisor, LLC — major US casual dining restaurant franchise operatorSearch in Eureka ↗
Plaintiff counselIsaac Phillip RabicoffAttorneyCounsel for Patent Armory, Inc.Search in Eureka ↗
Plaintiff law firmRabicoff Law LLCLaw FirmRepresenting Patent Armory, Inc.Search in Eureka ↗
Defendant counselBrian CasperAttorneyCounsel for TGI Fridays Franchisor, LLCSearch in Eureka ↗
Defendant counselDarin Michael KlemchukAttorneyCounsel for TGI Fridays Franchisor, LLCSearch in Eureka ↗
Defendant counselJason E. MuellerAttorneyCounsel for TGI Fridays Franchisor, LLCSearch in Eureka ↗
Defendant counselLauren Anne KickelAttorneyCounsel for TGI Fridays Franchisor, LLCSearch in Eureka ↗
Defendant counselMandi Michelle PhillipsAttorneyCounsel for TGI Fridays Franchisor, LLCSearch in Eureka ↗
Defendant counselMichael V. MessingerAttorneyCounsel for TGI Fridays Franchisor, LLCSearch in Eureka ↗
Defendant law firmKlemchuk PLLCLaw FirmRepresenting TGI Fridays Franchisor, LLCSearch in Eureka ↗
Defendant law firmVorys Sayer Seymour & Pease LLPLaw FirmRepresenting TGI Fridays Franchisor, LLCSearch in Eureka ↗
Presiding judgeJudge Rodney GilstrapJudgeTexas Eastern District CourtSearch in Eureka ↗
Official verdict

Official order — verbatim text

“Accordingly, all claims asserted in case No. 2:24-cv-00168-JRG are DISMISSED WITH PREJUDICE.”
Source: PACER Docket, Case 2:24-cv-00168, Texas Eastern District Court

The court’s order is unambiguous: ‘all claims asserted in case No. 2:24-cv-00168-JRG are DISMISSED WITH PREJUDICE.’ The with-prejudice designation is the operative term — it extinguishes Patent Armory’s right to re-assert these claims against TGI Fridays, functioning as a final judgment for res judicata purposes. The terse language is consistent with either a consent order following negotiated resolution or a granted dispositive motion; the public record does not specify which procedural vehicle produced the order.

PACER case 2:24-cv-00168 · Public docket record Explore in Eureka ↗
Patent at issue

US9456086, US10491748, US7269253, US7023979, US10237420 — Intelligent Call Routing Portfolio

Publication No.US9456086B1
Application No.US12/719827
Patent details
ProductIntelligent communication routing system and method
Cited in actionMarch 9, 2024

Publication No.US10491748B1
Application No.US15/797070
Patent details
ProductIntelligent communication routing system and method (continuation)
Cited in actionMarch 9, 2024

Publication No.US7269253B1
Application No.US11/387305
Patent details
ProductTelephony control system with intelligent call routing
Cited in actionMarch 9, 2024

Publication No.US7023979B1
Application No.US10/385389
Patent details
ProductTelephony control system with intelligent call routing (foundational)
Cited in actionMarch 9, 2024

Publication No.US10237420B1
Application No.US15/856729
Patent details
ProductMethod and system for matching entities in an auction
Cited in actionMarch 9, 2024

The five asserted patents span application dates from 2003 (US10/385389) to 2017 (US15/856729), covering a technology arc from early VoIP-era telephony control through to more recent intelligent routing and auction-based matching methods. US7023979 and US7269253 represent the foundational assertions, with the later patents (US9456086, US10491748, US10237420) building on similar technical concepts in subsequent patent families. All five are granted US patents with B1 designations, indicating they issued without prior publication.

For restaurant franchisors and hospitality operators, the commercial relevance of this portfolio lies in its potential application to customer-facing communication infrastructure — including IVR systems, intelligent call routing for reservations, and any platform that dynamically matches callers to agents or services. The breadth of the portfolio, spanning nearly 15 years of filing activity, suggests Patent Armory has constructed a layered assertion strategy. Competitors and adjacents in the restaurant tech, unified communications, and contact centre sectors should assess whether their routing architectures fall within the claims of any of these five patents.

Patent data sourced from USPTO via PatSnap Eureka patent database Search patent records in Eureka ↗
Freedom to operate

Should your team run an FTO against Patent Armory’s routing portfolio?

Any company operating intelligent call routing, IVR, or customer-communication matching infrastructure — including restaurant chains, hospitality groups, retail contact centres, and UCaaS vendors — should assess exposure to this five-patent portfolio. The patents span 2003–2017 priority dates, meaning they cover both legacy telephony architectures and more recent cloud-based routing implementations. The dismissal in this case creates no safe harbour for third parties.

PatSnap Eureka’s FTO Search Agent can map your product’s communication routing architecture against the claim sets of US9456086, US10491748, US7269253, US7023979, and US10237420 simultaneously. Eureka identifies claim-level overlap, flags design-around opportunities, and surfaces prior art that may support validity challenges — giving your IP and product teams a defensible clearance position before Patent Armory targets your sector.

PatSnap Eureka FTO Search

Run a freedom-to-operate analysis on US9456086B1 to assess your product’s exposure

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Related litigation

Similar PAE telephony routing patent cases in E.D. Texas

Cases involving intelligent call routing and telephony control patents asserted by patent assertion entities before Judge Gilstrap in the Eastern District of Texas.

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Strategic implications

What this case signals for the telephony patent assertion landscape

A fast with-prejudice close in E.D. Texas against a well-resourced defendant reveals both the limits and persistence of PAE telephony assertions.

PAE telephony assertions remain active threats outside this dismissal

The dismissal with prejudice only binds Patent Armory and TGI Fridays. The five patents — covering intelligent routing, auction-based matching, and telephony control — remain valid and enforceable against all other parties. Hospitality, retail, and franchise operators using customer-contact routing infrastructure should treat these patents as live risks.

Early resolution strategy in E.D. Texas can cap litigation spend

TGI Fridays’ six-attorney team achieved dismissal in 97 days — before claim construction or discovery. This pattern, consistent with a pre-answer or early dispositive resolution, suggests defendants with strong procedural counsel can limit E.D. Texas PAE exposure significantly when acting quickly after service.

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Full strategic analysis in PatSnap Eureka
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Patent Armory portfolio mapComparable PAE dismissal termsFranchise tech IP risk matrix
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Frequently asked questions

Patent v TGI — key questions answered

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Monitor Patent Armory’s routing patents before the next assertion

The five telephony patents in this case remain live enforcement tools. PatSnap Eureka lets you track new filings, map claim exposure, and run FTO analysis across Patent Armory’s full portfolio before your company becomes the next defendant.

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