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Patent Armory v. Thrivent Investment Management | PatSnap
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Case ID3:24-cv-00236
FiledApr 2024
ClosedMay 2024
Patent Litigation

Patent Armory v. Thrivent Investment Management: Voluntary Dismissal After 42 Days

Patent Armory, Inc. asserted five patents covering intelligent call routing, telephony control, and auction-based entity matching against Thrivent Investment Management Inc. in the Western District of Wisconsin. The plaintiff voluntarily dismissed the action under Rule 41(a)(1)(A)(i) just 42 days after filing — before Thrivent had answered or moved for summary judgment.

Resolution time
42days
42-day lifespan — well below the median district court patent case duration
Patents asserted
5
US9456086B1 and 4 further patents asserted covering call routing and entity matching
Outcome
Voluntary dismissal
Dismissed by plaintiff under Rule 41(a)(1)(A)(i); public record silent on prejudice designation
Cost ruling
Not recorded
No costs or fee award recorded in the public docket prior to dismissal
Published by PatSnap Insights Team · Verified by PatSnap Eureka Data
Case overview

Five-patent call-routing suit dropped before defendant could respond

On April 11, 2024, Patent Armory, Inc. filed a patent infringement action against Thrivent Investment Management Inc. in the Western District of Wisconsin, asserting five U.S. patents — US9456086B1, US10491748B1, US7269253B1, US7023979B1, and US10237420B1 — covering intelligent communication routing, auction-based entity matching, and telephony control systems. The asserted portfolio spans application dates across multiple filing cycles, suggesting a layered enforcement strategy built around call-handling and routing technology.

The case closed on May 23, 2024, just 42 days after filing. Plaintiff invoked Federal Rule of Civil Procedure 41(a)(1)(A)(i) to dismiss the action voluntarily. Critically, the filing states that Thrivent had not yet answered the complaint or moved for summary judgment, which is the procedural precondition for a unilateral Rule 41(a)(1)(A)(i) dismissal. The public record does not specify whether the dismissal was with or without prejudice, and the verdict text does not include an explicit prejudice designation.

A 42-day resolution is notably brief even by the standards of pre-answer dismissals, suggesting that settlement discussions, a licensing agreement, or a strategic reassessment may have occurred almost immediately after filing. What drove the rapid exit — whether a licensing payment, a covenant not to sue, or a purely tactical withdrawal — remains unknown from the available public record. Patent Armory’s use of a multi-patent portfolio in a single action is consistent with assertion entities seeking to maximise settlement leverage at the pre-answer stage.

Case at a glance
Case no.3:24-cv-00236
CourtWisconsin Western
JudgeN/A
FiledApril 11, 2024
ClosedMay 23, 2024
Duration42 days
OutcomeVoluntary dismissal
Verdict causeInfringement Action
BasisVoluntary dismissal
Prior Art Intelligence
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Case data sourced from PACER / Wisconsin Western District Court via PatSnap Eureka Litigation Intelligence Explore similar cases ↗
Case timeline

Filing to Voluntary dismissal in 42 days

42-day lifespan — well below the median district court patent case duration

Case timeline: Complaint filed APR 11 2024, MAY–JUN — 42 days total Horizontal timeline showing the three key events in Patent Armory, Inc. v Thrivent Investment Management Inc. from filing to resolution. Source: PACER, Wisconsin Western District Court. APR 11 2024 Complaint filed Pre-trial proceedings MAY 23 2024 Voluntary dismissal 42 DAYS TOTAL
Dismissal terms

Voluntarily dismissed: what the Rule 41 exit means for both parties

Legal mechanism

Rule 41(a)(1)(A)(i) allows unilateral exit before the defendant responds

Under FRCP 41(a)(1)(A)(i), a plaintiff may dismiss an action as of right — without a court order — provided the defendant has not yet served an answer or a motion for summary judgment. Patent Armory filed its notice before either event, making this a self-executing dismissal. No judicial approval was required, and no merits ruling was made.

Procedural dismissal — no merits decided
Prejudice status

The public record is silent on whether dismissal was with or without prejudice

A dismissal ‘with prejudice’ would bar Patent Armory from re-filing the same claims against Thrivent. A dismissal ‘without prejudice’ preserves the right to refile. The verdict text states the action is dismissed without prejudice — though practitioners should verify the actual docket notice, as Rule 41(a)(1)(A)(i) dismissals default to without prejudice unless the notice expressly states otherwise.

Refiling risk remains — monitor docket
Defendant outcome

Thrivent exits without a merits ruling — but exposure may not be closed

Thrivent Investment Management secured an exit from active litigation without having to answer or litigate any patent claims. However, if the dismissal is without prejudice, Patent Armory retains the ability to refile the same five-patent complaint — potentially in a different venue. Thrivent should monitor reassertion risk across the full portfolio, particularly given the breadth of patents covering call routing and entity matching.

No estoppel — reassertion possible
Commercial implications

Pre-answer exits from NPE suits rarely signal the end of enforcement activity

Patent Armory’s rapid dismissal is consistent with assertion patterns where early filing is used to initiate licensing negotiations rather than pursue full litigation. Financial services firms operating call-routing and customer-matching infrastructure should treat this dismissal as a signal to audit exposure under the five asserted patents, particularly US9456086B1 and US10237420B1, which cover more recent routing system architectures.

NPE reassertion risk — portfolio audit advised
Legal analysis based on PACER docket records for case 3:24-cv-00236 and PatSnap Eureka litigation intelligence Search PatSnap Eureka ↗
Parties and representation

Full party and counsel information

RoleNameTypeDetail
PlaintiffPatent Armory, Inc.CompanyPatent assertion entity — holder of US9456086B1 and 4 further call-routing patentsSearch in Eureka ↗
DefendantThrivent Investment Management Inc.CompanyThrivent Investment Management Inc. — financial services firm named in call-routing infringement suitSearch in Eureka ↗
Plaintiff counselIsaac RabicoffAttorneyCounsel for Patent Armory, Inc.Search in Eureka ↗
Plaintiff law firmRabicoff Law LLCLaw FirmRepresenting Patent Armory, Inc.Search in Eureka ↗
Defendant counselHeather J. KliebensteinAttorneyCounsel for Thrivent Investment Management Inc.Search in Eureka ↗
Defendant law firmMerchant & Gould PCLaw FirmRepresenting Thrivent Investment Management Inc.Search in Eureka ↗
Presiding judgeJudge N/AJudgeWisconsin Western District CourtSearch in Eureka ↗
Official verdict

Official order — verbatim text

“Pursuant to Federal Rule of Civil Procedure 41(a)(1)(A)(i), Plaintiff hereby dismisses this action without prejudice. Defendant has not yet answered the Complaint or moved for summary judgment.”
Source: PACER Docket, Case 3:24-cv-00236, Wisconsin Western District Court

The dismissal notice invokes FRCP 41(a)(1)(A)(i) and explicitly records that Thrivent had not yet answered the complaint or moved for summary judgment — the precise procedural gate that makes such a dismissal self-executing. No merits of the five asserted patents were adjudicated. The notice language is consistent with a without-prejudice exit, preserving Patent Armory’s right to refile, though the full docket should be reviewed to confirm the absence of any prejudice stipulation or side agreement.

PACER case 3:24-cv-00236 · Public docket record Explore in Eureka ↗
Patent at issue

US9456086B1 — Intelligent communication routing system and method

Publication No.US9456086B1
Application No.US12/719827
Patent details
ProductIntelligent communication routing system and method
Cited in actionApril 11, 2024

Publication No.US10491748B1
Application No.US15/797070
Patent details
ProductIntelligent communication routing system and method — continuation architecture
Cited in actionApril 11, 2024

Publication No.US7269253B1
Application No.US11/387305
Patent details
ProductTelephony control system with intelligent call routing
Cited in actionApril 11, 2024

Publication No.US7023979B1
Application No.US10/385389
Patent details
ProductTelephony control system with intelligent call routing — foundational claims
Cited in actionApril 11, 2024

Publication No.US10237420B1
Application No.US15/856729
Patent details
ProductMethod and system for matching entities in an auction
Cited in actionApril 11, 2024

US9456086B1, filed under application number US12/719827, covers an intelligent communication routing system and method — technology that underpins how inbound calls or digital contacts are directed to agents or resources based on real-time logic. The portfolio extends across five patents spanning foundational telephony control claims (US7023979B1, US7269253B1) through to more recent routing and auction-based entity-matching architectures (US10237420B1, US10491748B1), suggesting a layered claim set designed to capture both legacy and modern implementations.

For financial services firms operating contact centres, lead-routing platforms, or client-matching systems, this portfolio presents material exposure. Auction-based routing — where calls or leads are matched to available agents or third-party handlers via bidding logic — is increasingly embedded in fintech and insurance distribution infrastructure. The breadth of the asserted portfolio, combined with Patent Armory’s willingness to refile, makes this a portfolio that peer institutions in financial services should monitor and assess against their own implementations.

Patent data sourced from USPTO via PatSnap Eureka patent database Search patent records in Eureka ↗
Freedom to operate

Should you run an FTO against US9456086B1 and the Patent Armory portfolio?

Any organisation operating intelligent call routing, IVR systems, ACD platforms, or auction-based lead distribution in the financial services, insurance, or fintech sectors should evaluate exposure under this five-patent portfolio. The claims span foundational telephony control through to modern entity-matching systems, which means standard vendor indemnities may not fully cover bespoke or heavily configured deployments. The voluntary dismissal here does not extinguish the risk — it may simply have deferred it.

PatSnap Eureka’s FTO Search Agent allows R&D and legal teams to map their call-routing and entity-matching implementations against each of the five asserted patents simultaneously, identifying claim-by-claim overlap and surfacing prior art or design-around options. Eureka’s portfolio monitoring alerts can also flag any new Patent Armory filings or continuations targeting the same technology space, giving your team early warning before a complaint lands.

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Related litigation

Similar call-routing and telephony patent infringement cases in U.S. district courts

Cases involving intelligent call routing, IVR, and entity-matching patents filed in U.S. district courts — particularly pre-answer dismissals by assertion entities.

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Patent Armory, Inc. patent enforcement history, Wisconsin Western case history, Patent Armory, Inc.’s full IP portfolio, and comparable case analysis
NPE call-routing suitsPre-answer dismissals W.D. Wis.Patent Armory prior filingsAuction-based routing claims
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Strategic implications

What this case signals for the call-routing and fintech IP landscape

A five-patent pre-answer dismissal in 42 days is a textbook NPE pressure-filing pattern — with implications beyond this single defendant.

Pre-answer dismissals in NPE cases often precede licensing resolution

When a patent assertion entity files a multi-patent complaint and then dismisses before the defendant answers, it frequently signals that a licensing discussion has concluded — or that the plaintiff has decided to regroup. Financial services firms in the call-routing and customer-matching space should treat similar filings as early-stage licensing overtures rather than full litigation commitments.

The five-patent portfolio spans multiple application generations — raising FTO complexity

With filing dates across different cycles — from US7023979B1 through to US10491748B1 — Patent Armory’s portfolio covers evolving call-routing architectures. Companies using intelligent IVR, ACD, or auction-based lead-routing systems should map their implementations against each patent individually, as design-arounds that clear older claims may not clear newer continuation-style claims.

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Venue reassertion riskPortfolio-wide exposure mapNPE filing pattern analysis
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Frequently asked questions

Patent v Thrivent — key questions answered

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Assess your exposure to intelligent call-routing patent assertions

Patent Armory’s without-prejudice exit leaves its five-patent call-routing portfolio fully available for reassertion. Run a targeted FTO against US9456086B1 and related patents, and set up portfolio monitoring to catch new filings before they reach your door.

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