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Tiare Technology v. Dunkin’ Donuts — Patron Service System Patent | PatSnap
Patent Litigation

Tiare Technology v. Dunkin' Donuts: Patron Service Patent Case Dismissed With Prejudice

Tiare Technology, Inc. filed suit against Dunkin' Donuts LLC in the Eastern District of Texas alleging infringement of US9202244B2, covering a patron service system and method. The case resolved and was dismissed with prejudice after 353 days, with each party bearing its own costs and attorneys' fees.

Resolution time
353days
353 days from filing to dismissal — slightly under the E.D. Texas median for patent cases resolved before trial
Patents asserted
1
US9202244B2 — patron service system and method
Outcome
Dismissed with Prejudice
All claims dismissed with prejudice; each party to bear its own costs, expenses, and attorneys' fees
Cost ruling
Own Costs
Court ordered each party to bear its own costs, expenses, and attorneys' fees — no fee award
Published by PatSnap Insights Team · Verified by PatSnap Eureka Data
Case overview

Patent Infringement Suit Over Patron Service System Ends in E.D. Texas

On December 23, 2022, Tiare Technology, Inc. filed a patent infringement action against Dunkin' Donuts LLC in the United States District Court for the Eastern District of Texas (Case No. 2:22-cv-00489). The asserted patent, US9202244B2, covers a patron service system and method. Tiare was represented by The Davis Firm PC, while Dunkin' Donuts retained Alston & Bird LLP.

The recorded basis of termination is 'Dismissed with Prejudice.' The docket order states that the parties filed an Agreed Motion to Dismiss with Prejudice pursuant to Federal Rule of Civil Procedure 41(a)(2), representing that the case had been resolved, and the court granted that motion, dismissing all claims and causes of action with prejudice. Each party was ordered to bear its own costs, expenses, and attorneys' fees. The specific terms underlying the resolution are not disclosed in the available record.

The case closed on December 11, 2023, approximately 353 days after filing — a relatively swift trajectory for patent litigation in the Eastern District of Texas. The joint nature of the dismissal motion and the mutual cost-bearing arrangement are consistent with the parties having reached a private resolution, though the specific terms are not disclosed in the available record. What prompted resolution at this stage, and whether any licensing arrangement accompanied the dismissal, remains unknown from the public record.

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Case at a glance
CourtTexas Eastern District Court
JudgeN/A
FiledDecember 23, 2022
ClosedDecember 11, 2023
Duration353 days
OutcomeDismissed with Prejudice
Verdict causeInfringement Action
BasisDismissed with Prejudice
Prior Art Intelligence
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Case timeline

Filing to Dismissed with Prejudice in 353 days

353 days from filing to dismissal — slightly under the E.D. Texas median for patent cases resolved before trial

Case timeline: Complaint filed DEC 23 2022 — 353 days total Horizontal timeline showing the three key events in Tiare Technology, Inc. v Dunkin Donuts, LLC from filing to resolution. Source: PACER, Texas Eastern District Court. DEC 23 2022 Complaint filed Pre-trial proceedings DEC 11 2023 Dismissed with Prejudice 353 DAYS TOTAL
Patent at issue

US9202244B2 — Patron Service System and Method

Publication No.US9202244B2
Application No.US13/073368
Patent details
Productpatron service system and method for customer-facing service environments
Cited in actionDecember 23, 2022
Technical brief · sourced from PatSnap patent database
Patent figurePatent figure
Representative claim (1 of 5 independent)
1. A method for using a wireless patron unit in a venue or in a vicinity of the venue to improve the efficiency and patron satisfaction of patron ordering with the venue, comprising: wirelessly connecting the wireless patron unit to be in communication with a venue server using a first communication link; authenticating the wireless patron unit by the venue server using patron security information over the first communication link; providing at least one display on the wireless patron unit enabling a patron to place a patron order for at least one item or service provided by the venue using the first communicatio…
Technical background
CROSS-REFERENCE TO RELATED APPLICATIONS The present application is a Continuation of U.S. patent application Ser. No. 10/665,525 filed on Sep. 19, 2003, which claims priority from U.S. Provisional Patent Application Ser. No. 60/412,863, filed on Sep. 23, 2002, the contents of which are expressly incorporated herein in their entireties. TECHNICAL FIELD This invention relates to systems and methods for providing services to patrons at resorts, stadiums, arenas, and other venues. BACKGROUND The world's leading luxury…
Patent family
24 family members across 7 jurisdictions (IN, SG, US, WO, EP, MX, AU)
PatSnap Eureka · FTO Search Agent
Should you run an FTO analysis against US9202244B2?

Any company operating or supplying patron service systems, digital ordering platforms, queue management tools, or customer loyalty infrastructure in the quick-service restaurant or hospitality sector should assess exposure under US9202244B2. The patent remains fully enforceable and the Dunkin' dismissal provides no invalidity shield for third parties. Technology vendors, QSR brands expanding digital ordering capabilities, and mobile app developers serving the food service industry are the primary risk cohorts.

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Official verdict

Official order — verbatim text

Before the Court is Plaintiff Tiare Technology, Inc. (“Tiare”) and Defendant Dunkin’ Donuts LLC’s (“Dunkin”) Agreed Motion to Dismiss with Prejudice Pursuant to Federal Rule of Civil Procedure 41(a)(2) Between Plaintiff Tiare Technology, Inc. and Defendant Dunkin’ Donuts LLC (the "Motion"). (Dkt. No. 140). In the Motion, the parties represent that the abovecaptioned member case has been resolved and request dismissal of the above-captioned member case with prejudice. (Id. at 1.) Having considered the Motion, and noting its joint nature, the Court finds that it should be and hereby is GRANTED. Accordingly, all claims and causes of action asserted between Plaintiff and Defendant in the above-captioned case are DISMISSED WITH PREJUDICE. Each party is to bear its own costs, xpenses, and attorneys’ fees. All pending requests for relief in the abovecaptioned member case not explicitly granted herein are DENIED AS MOOT.
Source: PACER Docket, Case 2:22-cv-00489, Texas Eastern District Court

The court's order granted the parties' joint motion pursuant to Rule 41(a)(2), dismissing all claims with prejudice and ordering each party to bear its own costs, expenses, and attorneys' fees. The 'member case' designation in the order suggests this action was part of a larger consolidated or multi-defendant docket. The mutual cost-bearing provision and joint filing are consistent with a privately negotiated resolution, though no specific terms are disclosed in the available record.

PACER case 2:22-cv-00489 · Public docket record Explore in Eureka ↗
Dismissal terms

Dismissed with prejudice: what the agreed resolution means for both parties

Legal mechanism

Dismissal with prejudice under Rule 41(a)(2) — claims permanently extinguished

A dismissal with prejudice under Federal Rule of Civil Procedure 41(a)(2) is a final, court-entered order that permanently bars the plaintiff from re-filing the same claims against the same defendant. Unlike a voluntary dismissal without prejudice, this disposition operates as an adjudication on the merits for res judicata purposes, closing the door on future litigation on the same patent claims.

Claims permanently barred
Patent holder outcome

Tiare cannot re-assert US9202244B2 against Dunkin' in future proceedings

The dismissal with prejudice forecloses Tiare Technology from bringing these same infringement claims against Dunkin' Donuts again in any court. The patent itself remains in force and enforceable against third parties, but the res judicata effect of this dismissal protects Dunkin' from any future assertion of US9202244B2 by Tiare. The specific terms of the underlying resolution are not disclosed in the available record.

No re-filing against Dunkin'
Defendant outcome

Dunkin' Donuts achieves permanent protection from Tiare's patent claims

Dunkin' Donuts secured a dismissal with prejudice, meaning it faces no further litigation risk from Tiare Technology on these specific patent claims. Each party bearing its own costs suggests neither side received a cost award, which is consistent with a negotiated resolution rather than a court-adjudicated finding of merit or invalidity. The underlying commercial terms, if any, are not disclosed in the available record.

Protected from re-assertion
Commercial implications

Patron service system IP remains active risk for other QSR operators

US9202244B2 survives as an enforceable patent against any party other than Dunkin' Donuts. Quick-service restaurant operators deploying digital ordering, loyalty, or patron management systems should note that Tiare's patent portfolio may represent ongoing assertion risk. The outcome here provides no validity or invalidity ruling that could be used defensively by third parties.

Patent remains enforceable vs. others
Legal analysis based on PACER docket records for case 2:22-cv-00489 and PatSnap Eureka litigation intelligence Search PatSnap Eureka ↗
Parties and representation

Full party and counsel information

RoleNameTypeDetail
PlaintiffTiare Technology, Inc.Company/Search in Eureka ↗
DefendantDunkin Donuts, LLCCompany/Search in Eureka ↗
Plaintiff counselChristian J. HurtAttorneyCounsel for Tiare Technology, Inc.Search in Eureka ↗
Plaintiff counselWilliam Ellsworth Davis , IIIAttorneyCounsel for Tiare Technology, Inc.Search in Eureka ↗
Plaintiff law firmThe Davis Firm PCLaw FirmRepresenting Tiare Technology, Inc.Search in Eureka ↗
Defendant counselAdam Bertram AhnhutAttorneyCounsel for Dunkin Donuts, LLCSearch in Eureka ↗
Defendant counselKatherine DonaldAttorneyCounsel for Dunkin Donuts, LLCSearch in Eureka ↗
Defendant counselRobert L. LeeAttorneyCounsel for Dunkin Donuts, LLCSearch in Eureka ↗
Defendant law firmAlston & Bird LLPLaw FirmRepresenting Dunkin Donuts, LLCSearch in Eureka ↗
Defendant law firmAlston & Bird LLP (Atlanta)Law FirmRepresenting Dunkin Donuts, LLCSearch in Eureka ↗
Defendant law firmAlston & Bird LLP (Dallas)Law FirmRepresenting Dunkin Donuts, LLCSearch in Eureka ↗
Presiding judgeJudge N/AJudgeTexas Eastern District CourtSearch in Eureka ↗
R&D signals

R&D signals in the patron service system and QSR technology space

Forward-looking patent and innovation intelligence around Tiare Technology's asserted IP and the digital patron service technology landscape in the QSR sector.

Patent portfolio

Tiare Technology's patent portfolio beyond US9202244B2

Tiare Technology's assertion of a patron service system patent against a major QSR brand suggests a focused IP portfolio in customer management and service-industry technology. Understanding the breadth of Tiare's holdings — including related family members, continuations, or adjacent filings — is critical for any operator or vendor assessing ongoing assertion risk in this domain.

Assertion portfolio risk
Technology landscape

Filing trends in digital patron service and QSR customer engagement tech

The patron service system space — spanning mobile ordering, loyalty programs, queue management, and customer data platforms — is an active area of patent filing by QSR operators, technology vendors, and platform companies. Mapping filing trends helps identify which players are building defensive moats and where assertion risk is concentrating.

Active filing landscape
Competitive IP position

Dunkin' Donuts' patent posture in digital ordering and service technology

As a major QSR operator that was targeted by a patron service system patent assertion, Dunkin' Donuts' own IP activity in digital customer engagement, mobile ordering, and loyalty technology is worth monitoring. Understanding whether large QSR brands are building defensive patent portfolios — or relying on licensing — informs competitive IP strategy for the sector.

QSR brand IP posture
White space

Adjacent R&D opportunities near patron service system patent claims

The patron service system domain — covering how restaurants and service businesses manage customer interactions, orders, and service queues — likely contains technical white space adjacent to the claims of US9202244B2. Identifying design-around opportunities or unclaimed technical approaches can help product teams build freedom to operate while continuing to innovate in this commercially valuable space.

Design-around opportunities
Related litigation

Similar patron service system patent cases in E.D. Texas and QSR sector

Explore related patent infringement cases asserting customer service system and hospitality technology patents in the Eastern District of Texas and comparable venues.

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Tiare Technology, Inc. patent enforcement history, Texas Eastern District Court case history, Tiare Technology, Inc.'s full IP portfolio, and comparable case analysis
Related E.D. Texas QSR casesPatron system patent assertionsTiare Technology co-filingsQSR tech patent outcomes
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Strategic implications

What this case signals for the QSR and patron service technology IP landscape

A swift dismissal with prejudice in E.D. Texas signals strategic resolution — and leaves the underlying patent in play against others.

US9202244B2 is still live and enforceable against third-party QSR operators

The dismissal with prejudice protects only Dunkin' Donuts. Any other quick-service restaurant or hospitality operator using patron service systems or methods that could read on US9202244B2 remains exposed to assertion by Tiare Technology. Companies in this sector should monitor Tiare's litigation activity and consider FTO analysis.

E.D. Texas remains a high-priority venue for QSR and service-tech patent assertions

Tiare's choice of the Eastern District of Texas — a historically plaintiff-friendly patent venue — is consistent with a deliberate assertion strategy. QSR brands and their technology vendors operating digitally should factor E.D. Texas filing risk into their IP risk management and budgeting, particularly for customer-facing platform patents.

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Unlock Tiare Technology's full assertion strategy and comparable patron service system patent cases resolved in E.D. Texas district court.
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Frequently asked questions

Tiare v Dunkin — key questions answered

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Map your patent risk in the patron service system and QSR technology space

US9202244B2 is active and enforceable against any operator or vendor whose systems may read on its claims. Run a targeted FTO with PatSnap Eureka and set litigation monitoring alerts for Tiare Technology's patent portfolio.

Disclaimer

This page is compiled from public court dockets and third-party patent and litigation data via PatSnap Eureka, and is provided for general informational purposes only. The information shown — including party names, patent and application numbers, dates, case status, outcomes, and any analysis — may be incomplete, may not reflect the most recent filings or legal status, and may contain errors or omissions. Verify all details against official court records (for example, PACER) and the relevant patent office before relying on them.

Nothing on this page constitutes legal advice or a legal opinion on the validity, infringement, enforceability, or scope of any patent or case, and no attorney‑client relationship is created by its use. Any description of an outcome (such as a dismissal, settlement, or consent judgment) is a general summary, not a legal determination. All patents, trademarks, and company or law‑firm names are the property of their respective owners. PatSnap makes no warranty as to the accuracy or completeness of this content and disclaims, to the fullest extent permitted by law, all liability for reliance on it. For advice on a specific matter, consult qualified legal counsel.

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