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Tiare Technology v. Starbucks: Patron Service System Patent Dispute | PatSnap
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Case ID2:23-cv-00253
FiledMay 2023
ClosedNov 2024
Patent Litigation

Tiare Technology v. Starbucks — Patron Service System Patents Dismissed With Prejudice

Tiare Technology, Inc. filed suit against Starbucks Corporation in the Eastern District of Texas, asserting three patents covering patron service systems and methods. After 528 days of litigation, the case was dismissed with prejudice — a permanent bar on re-filing the same claims.

Resolution time
528days
528 days — above the median E.D. Texas patent case duration, suggesting substantive engagement before resolution
Patents asserted
3
US11195224B2, US10157414B2, and US8682729B2 — three patron service system and method patents asserted
Outcome
Dismissed with Prejudice
All claims and counterclaims permanently dismissed; Tiare cannot re-file against Starbucks on these patents
Cost ruling
Own Costs
Each party bears its own costs, expenses, and attorneys’ fees — no fee-shifting awarded
Published by PatSnap Insights Team · Verified by PatSnap Eureka Data
Case overview

Three Patron Service Patents, One High-Profile Defendant, a Permanent Dismissal

On May 30, 2023, Tiare Technology, Inc. filed a patent infringement action in the Eastern District of Texas against Starbucks Corporation, asserting three patents — US11195224B2, US10157414B2, and US8682729B2 — all directed at patron service systems and methods. The Eastern District of Texas is a historically plaintiff-favoured venue for patent cases, and the selection of three patents spanning different filing generations suggests a layered assertion strategy targeting Starbucks’ customer-facing service technology infrastructure.

The case closed on November 8, 2024, when the court granted an agreed motion to dismiss all claims and counterclaims with prejudice. The dismissal was tied to the resolution of the related member case 2:23-cv-00256, which involved Ulta Beauty, Inc. as a separate defendant. Each party was ordered to bear its own costs, expenses, and attorneys’ fees, indicating no prevailing-party fee award was sought or granted — a term consistent with a negotiated resolution rather than a court-imposed outcome.

The 528-day duration and the ‘agreed’ nature of the dismissal motion suggest the parties likely reached a private resolution — potentially a licence, covenant not to sue, or settlement — before filing for dismissal. The public record does not disclose financial terms or licence conditions. The with-prejudice designation is notable: Tiare is permanently barred from re-asserting these three patents against Starbucks, limiting future enforcement leverage regardless of any undisclosed commercial arrangement.

Case at a glance
Case no.2:23-cv-00253
CourtTexas Eastern
JudgeN/A
FiledMay 30, 2023
ClosedNovember 8, 2024
Duration528 days
OutcomeDismissed with Prejudice
Verdict causeInfringement Action
BasisDismissed with Prejudice
Prior Art Intelligence
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Case data sourced from PACER / Texas Eastern District Court via PatSnap Eureka Litigation Intelligence Explore similar cases ↗
Case timeline

Filing to Dismissed with Prejudice in 528 days

528 days — above the median E.D. Texas patent case duration, suggesting substantive engagement before resolution

Case timeline: Complaint filed MAY 30 2023, FEB–MAR — 528 days total Horizontal timeline showing the three key events in Tiare Technology, Inc. v Starbucks Corporation from filing to resolution. Source: PACER, Texas Eastern District Court. MAY 30 2023 Complaint filed Pre-trial proceedings NOV 8 2024 Dismissed with Prejudice 528 DAYS TOTAL
Dismissal terms

Dismissed with prejudice: what the agreed order means for both parties

Legal mechanism

Agreed dismissal with prejudice ends the case permanently

A dismissal with prejudice under Federal Rule of Civil Procedure 41(a) is a final adjudication on the merits for res judicata purposes. Tiare Technology cannot re-file these patent infringement claims against Starbucks in any federal court. The ‘agreed’ motion signals both parties jointly sought this outcome, which is the procedural hallmark of a negotiated resolution — though the underlying commercial terms remain private.

Permanent bar on re-filing
Plaintiff outcome

Tiare surrenders future enforcement rights against Starbucks

By agreeing to a with-prejudice dismissal, Tiare Technology permanently relinquishes the right to sue Starbucks on US11195224B2, US10157414B2, and US8682729B2. If any private consideration was exchanged — such as a lump-sum licence fee — it is not reflected in the public record. Tiare retains the right to enforce these patents against other defendants not party to this dismissal.

Enforcement rights extinguished vs. Starbucks
Defendant outcome

Starbucks secures permanent protection from these three patents

Starbucks achieves a clean legal exit from all three asserted patron service system patents. With prejudice means Starbucks cannot face these same patent claims from Tiare again. The own-costs order means Starbucks bears its own litigation costs, suggesting neither side extracted a fee-shifting concession — consistent with an arms-length negotiated exit rather than a decisive legal win.

Permanent immunity on asserted patents
Commercial implications

Settlement-pattern resolution keeps patron service IP market active

The agreed dismissal without public terms is consistent with a licence or settlement payment, a pattern common in E.D. Texas NPE litigation involving consumer-facing service platforms. Starbucks competitors operating similar patron service systems — digital ordering, loyalty platforms, kiosk-based service — should note that these three Tiare patents remain active and enforceable against other parties. Tiare’s multi-defendant strategy, evidenced by the concurrent Ulta Beauty member case, suggests ongoing assertion activity in the retail and hospitality sector.

Patents still active against third parties
Legal analysis based on PACER docket records for case 2:23-cv-00253 and PatSnap Eureka litigation intelligence Search PatSnap Eureka ↗
Parties and representation

Full party and counsel information

RoleNameTypeDetail
PlaintiffTiare Technology, Inc.CompanyPatent assertion entity — holder of US11195224B2, US10157414B2, and US8682729B2Search in Eureka ↗
DefendantStarbucks CorporationCompanyStarbucks Corporation — global coffeehouse chain and operator of patron-facing digital service platformsSearch in Eureka ↗
Plaintiff counselChristian J. HurtAttorneyCounsel for Tiare Technology, Inc.Search in Eureka ↗
Plaintiff counselTy William WilsonAttorneyCounsel for Tiare Technology, Inc.Search in Eureka ↗
Plaintiff counselWilliam Ellsworth Davis , IIIAttorneyCounsel for Tiare Technology, Inc.Search in Eureka ↗
Plaintiff law firmThe Davis Firm PCLaw FirmRepresenting Tiare Technology, Inc.Search in Eureka ↗
Defendant counselBrady Randall CoxAttorneyCounsel for Starbucks CorporationSearch in Eureka ↗
Defendant counselCarter BabazAttorneyCounsel for Starbucks CorporationSearch in Eureka ↗
Defendant counselEmily Chambers WelchAttorneyCounsel for Starbucks CorporationSearch in Eureka ↗
Defendant counselKatherine DonaldAttorneyCounsel for Starbucks CorporationSearch in Eureka ↗
Defendant counselRobert L. LeeAttorneyCounsel for Starbucks CorporationSearch in Eureka ↗
Defendant law firmAlston & Bird LLPLaw FirmRepresenting Starbucks CorporationSearch in Eureka ↗
Defendant law firmAlston & Bird LLP (Atlanta)Law FirmRepresenting Starbucks CorporationSearch in Eureka ↗
Defendant law firmAlston & Bird LLP (Dallas)Law FirmRepresenting Starbucks CorporationSearch in Eureka ↗
Presiding judgeJudge N/AJudgeTexas Eastern District CourtSearch in Eureka ↗
Official verdict

Official order — verbatim text

“Before the Court is the Agreed Motion to Dismiss Defendant Ulta Beauty, Inc. (the “Motion”) filed by Tiare Technology, Inc. (“Plaintiff”). (Dkt. No. 86.) In the Motion, the parties represent that Member Case No. 2:23-cv-00256 has been resolved and request dismissal of all claims and counterclaims asserted between Plaintiff Tiare and Defendant Ulta Beauty, Inc. with prejudice. (Id. at 1.) Having considered the Motion, the Court finds that it should be and hereby is GRANTED. Accordingly, all claims and causes of action asserted between Plaintiff Tiare Technology, Inc. and Defendant Ulta Beauty, Inc. in Member Case No. 2:23-cv-00256 are DISMISSED WITH PREJUDICE. Each party is to bear its own costs, expenses, and attorneys’ fees. All pending requests for relief between Plaintiff and Defendant in the above-captioned Member Case not explicitly granted herein are DENIED AS MOOT. Case 2:23-cv-00253-JRG-RSP Document 87 Filed 11/08/24 Page 1 of 2 PageID #: 444 The Clerk of Court is directed to CLOSE the above-captioned cases as no parties or claims remain.”
Source: PACER Docket, Case 2:23-cv-00253, Texas Eastern District Court

The court’s order grants an agreed motion to dismiss with prejudice, confirming that all claims and counterclaims between Tiare Technology and Starbucks are permanently extinguished. The ‘agreed’ designation is legally significant: it reflects joint consent rather than a unilateral or court-imposed dismissal. The own-costs provision indicates neither party secured a fee-shifting award. The explicit reference to closure of related member case 2:23-cv-00256 (Ulta Beauty) confirms a coordinated, multi-defendant resolution — consistent with a portfolio licensing exit rather than a merits-based adjudication.

PACER case 2:23-cv-00253 · Public docket record Explore in Eureka ↗
Patent at issue

US11195224B2, US10157414B2 & US8682729B2 — Patron Service System and Method Patents

Publication No.US11195224B2
Application No.US16/217798
Patent details
ProductPatron service system and method — digital ordering and customer management platform
Cited in actionMay 30, 2023

Publication No.US10157414B2
Application No.US15/820195
Patent details
ProductPatron service system and method — retail customer service workflow technology
Cited in actionMay 30, 2023

Publication No.US8682729B2
Application No.US13/543193
Patent details
ProductPatron service system and method — foundational patron queue and service management system
Cited in actionMay 30, 2023

The three asserted patents — US11195224B2, US10157414B2, and US8682729B2 — form a multi-generation portfolio directed at patron service systems and methods. The earliest patent (US8682729B2, application US13/543193) dates from a 2012 filing, establishing a foundational priority claim. The later patents (US10157414B2, application US15/820195; US11195224B2, application US16/217798) likely represent continuation or continuation-in-part filings, extending claim coverage as digital patron service technology evolved through mobile and cloud-based deployment models.

A three-patent continuation-style stack covering patron service systems poses significant risk to any operator of digital ordering, loyalty management, kiosk, or customer queue technology in the retail and hospitality sectors. The long priority chain from 2012 means the foundational claims may predate widespread deployment of app-based patron service platforms, potentially creating broad reading opportunities against modern implementations. Companies relying on third-party POS, ordering, or patron management software vendors should verify whether their supplier holds relevant licences or indemnification obligations covering these patents.

Patent data sourced from USPTO via PatSnap Eureka patent database Search patent records in Eureka ↗
Freedom to operate

Should your patron service platform be cleared against this patent family?

Any company operating a digital patron service platform — including mobile ordering apps, loyalty reward systems, kiosk-based service queues, or customer management workflows — in the retail, coffeehouse, or hospitality sector should treat this three-patent family as a live FTO risk. Tiare’s successful multi-defendant campaign against Starbucks and Ulta Beauty demonstrates a repeatable enforcement model. Product and R&D teams deploying or updating patron service infrastructure should prioritise clearance analysis before new feature rollouts.

PatSnap Eureka’s FTO Search Agent enables rapid claim mapping against US11195224B2, US10157414B2, and US8682729B2, identifying potential overlap with your patron service system architecture. Eureka surfaces the full continuation family, prosecution history, and related assertion activity — giving IP and product teams the intelligence needed to assess design-around options or inform licence negotiation strategy before litigation exposure materialises.

PatSnap Eureka FTO Search

Run a freedom-to-operate analysis on US11195224B2 to assess your product’s exposure

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Related litigation

Similar Patron Service System Patent Cases in E.D. Texas

Explore comparable patent infringement actions involving patron service, digital ordering, and customer management technology filed in the Eastern District of Texas.

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Strategic implications

What this case signals for the patron service system IP landscape

Tiare’s multi-defendant campaign in E.D. Texas signals continued assertion pressure on retail and hospitality patron service platforms.

E.D. Texas remains a preferred venue for patron service system NPE actions

Tiare’s decision to file in the Eastern District of Texas — and pursue multiple defendants simultaneously — is consistent with established NPE litigation strategy. Retailers, hospitality operators, and QSR chains deploying digital ordering or patron management systems should treat this case as a signal of active assertion risk in this technology space.

With-prejudice dismissal after 528 days strongly suggests a private financial resolution

Agreed dismissals with prejudice entered after prolonged litigation and covering related member cases almost universally reflect undisclosed settlements or licence agreements. Companies in active infringement discussions with Tiare should factor this pattern into their negotiation posture and valuation of licence offers against litigation cost exposure.

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Full strategic analysis in PatSnap Eureka
Unlock full strategic analysis of Tiare’s patron service patent campaign in E.D. Texas, including portfolio risk mapping for retail and hospitality tech operators.
Patent family depthLicence negotiation signalsNext defendant risk profile
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Frequently asked questions

Tiare v Starbucks — key questions answered

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Protect your patron service platform from undetected patent risk

Tiare Technology’s active portfolio spans three patents with a 2012 priority date — enforceable against any operator of digital patron service systems. Run an FTO analysis in PatSnap Eureka before your next product launch or platform update.

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