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Tiare Technology v. Walmart Patent Infringement — Patron Service System | PatSnap
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Case ID2:23-cv-00257
FiledMay 2023
ClosedFeb 2024
Patent Litigation

Tiare Technology v. Walmart — Dismissed With Prejudice After 265 Days

Tiare Technology, Inc. asserted three patents covering a patron service system and method against Walmart, Inc. in the Eastern District of Texas. The case resolved by agreed motion and was dismissed with prejudice in under nine months, with each party bearing its own costs.

Resolution time
265days
265 days — faster than the typical E.D. Tex. patent case lifecycle
Patents asserted
3
US11195224B2, US8682729B1, and US10157414B2 — patron service system and method
Outcome
Dismissed with Prejudice
With prejudice — Tiare Technology cannot refile the same claims against Walmart
Cost ruling
Own costs
Each party bears its own costs, expenses, and attorneys’ fees — no cost award
Published by PatSnap Insights Team · Verified by PatSnap Eureka Data
Case overview

Agreed dismissal closes Walmart patron-service IP dispute in E.D. Tex.

On May 30, 2023, Tiare Technology, Inc. filed a patent infringement action against Walmart, Inc. in the Eastern District of Texas (Case No. 2:23-cv-00257), asserting three patents — US11195224B2, US8682729B1, and US10157414B2 — covering a patron service system and method. The case was designated a member case within a broader consolidated docket anchored by Lead Case 2:23-cv-00253, suggesting Tiare pursued a coordinated multi-defendant enforcement campaign.

The case closed on February 19, 2024, just 265 days after filing, through an agreed motion to dismiss filed jointly by the parties. The court granted the motion and dismissed all claims and causes of action between Tiare and Walmart with prejudice. Each party was ordered to bear its own costs, expenses, and attorneys’ fees — a standard cost-neutral resolution that neither confirms nor denies a financial settlement between the parties.

Resolution in under nine months, via agreed motion, is consistent with a confidential settlement reached before significant merits litigation, though the public record does not confirm this. The cost-neutral order and with-prejudice dismissal together suggest the parties reached a mutually acceptable outcome. Notably, the court directed Lead Case 2:23-cv-00253 to remain open, signalling that Tiare’s broader enforcement campaign against other defendants continued beyond this resolution.

Case at a glance
Case no.2:23-cv-00257
DefendantWalmart, Inc.
CourtTexas Eastern
Judge/
FiledMay 30, 2023
ClosedFebruary 19, 2024
Duration265 days
OutcomeDismissed with Prejudice
Verdict causeInfringement Action
BasisDismissed with Prejudice
Prior Art Intelligence
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Case data sourced from PACER / Texas Eastern District Court via PatSnap Eureka Litigation Intelligence Explore similar cases ↗
Case timeline

Filing to dismissal in 265 days

265 days — faster than the typical E.D. Tex. patent case lifecycle

Case timeline: Complaint filed May 13 2025, OCT–NOV — 265 days total Horizontal timeline showing the three key events in Tiare Technology, Inc. v Walmart, Inc. from filing to voluntary dismissal. Source: PACER, Texas Eastern District Court. MAY 30 2023 Complaint filed OCT–NOV 2023 Pre-trial proceedings FEB 19 2024 Dismissed with prejudice 265 DAYS TOTAL
Dismissal terms

All claims dismissed with prejudice — each party bears own costs

Legal mechanism

Agreed motion to dismiss — both parties consented

The dismissal arose from a jointly filed agreed motion, meaning both Tiare Technology and Walmart actively requested it rather than one party succeeding on a contested motion. This mutual consent is a standard procedural vehicle when parties have reached a private resolution and wish to close the court docket cleanly. It does not require the court to evaluate the merits of the underlying claims.

Bilateral consent — no merits ruling
Prejudice analysis

With prejudice bars Tiare from refiling the same patent claims

A dismissal with prejudice operates as a final adjudication on the merits for res judicata purposes. Tiare Technology cannot refile these same infringement claims against Walmart on US11195224B2, US8682729B1, or US10157414B2 in any federal court. This is a permanent bar — a materially stronger protection for Walmart than a without-prejudice dismissal, which would leave the litigation threat open.

Permanent bar to refiling
Cost ruling

Each party bears own costs — no fee-shifting applied

The court ordered each party to bear its own costs, expenses, and attorneys’ fees. This cost-neutral outcome is common in agreed dismissals and does not indicate a finding of misconduct or exceptional case status under 35 U.S.C. § 285. It is agnostic as to whether a private monetary settlement was reached — any such terms would remain confidential and outside the public record.

No § 285 fee award
Broader litigation context

Member case closed — lead docket 2:23-cv-00253 stays open

The court directed that Lead Case 2:23-cv-00253 remain open while closing only this member case. This structure suggests Tiare filed coordinated actions against multiple defendants simultaneously. Walmart’s early resolution may reflect its greater litigation resources, negotiating leverage, or a strategic decision to resolve quickly — patterns observed frequently in large-retailer patent disputes in the Eastern District of Texas.

Multi-defendant campaign ongoing
Legal analysis based on PACER docket records for case 2:23-cv-00257 and PatSnap Eureka litigation intelligence Search PatSnap Eureka ↗
Parties and representation

Full party and counsel information

RoleNameTypeDetail
PlaintiffTiare Technology, Inc.CompanyPatent assertion entity — holder of US11195224B2, US8682729B1, and US10157414B2Search in Eureka ↗
DefendantWalmart, Inc.CompanyWalmart, Inc. — multinational retail corporation and e-commerce operatorSearch in Eureka ↗
Plaintiff counselChristian J. HurtAttorneyCounsel for Tiare Technology, Inc.Search in Eureka ↗
Plaintiff counselWilliam Ellsworth Davis , IIIAttorneyCounsel for Tiare Technology, Inc.Search in Eureka ↗
Defendant counselBrady Randall CoxAttorneyCounsel for Walmart, Inc.Search in Eureka ↗
Defendant counselCarter BabazAttorneyCounsel for Walmart, Inc.Search in Eureka ↗
Defendant counselEmily Chambers WelchAttorneyCounsel for Walmart, Inc.Search in Eureka ↗
Defendant counselJohn David KintonAttorneyCounsel for Walmart, Inc.Search in Eureka ↗
Defendant counselKatherine DonaldAttorneyCounsel for Walmart, Inc.Search in Eureka ↗
Defendant counselRobert L. LeeAttorneyCounsel for Walmart, Inc.Search in Eureka ↗
Presiding judgeJudge /Chief JudgeTexas Eastern District Court — Chief JudgeSearch in Eureka ↗
Official verdict

Stipulation of dismissal — official text

“Before the Court is the Agreed Motion to Dismiss Defendant Walmart, Inc. (the “Motion”) filed by Tiare Technology, Inc. (Dkt. No. 63.) In the Motion, the parties represent that all claims between Plaintiff Tiare and Defendant Walmart in member case 2:22-cv-00257 have been resolved, and the parties request dismissal of all claims asserted between Plaintiff Tiare and Defendant Walmart WITH prejudice. (Id. at 1.) Having considered the Motion, the Court finds that it should be and hereby is GRANTED. Accordingly, all claims and causes of action asserted between Plaintiff Tiare Technology, Inc. and Defendant Walmart, Inc. are DISMISSED WITH PREJUDICE. Each party is to bear its own costs, expenses, and attorneys’ fees. All pending requests for relief between Tiare and Walmart in the above-captioned case not explicitly granted herein are DENIED AS MOOT. The Clerk of Court is directed to CLOSE Member Case 2:23-cv-00257 and MAINTAIN AS OPEN Lead Case 2:23-cv-00253.”
Source: PACER Docket, Case 2:23-cv-00257, Texas Eastern District Court · Filed February 19, 2024

The court’s order tracks the agreed motion verbatim, granting a clean with-prejudice dismissal with no cost award and no merits determination. The phrase ‘all claims and causes of action’ is broad, covering every count Tiare asserted against Walmart across all three patents. The simultaneous denial of pending relief ‘as moot’ confirms no injunctive or discovery requests survived. For Walmart, this is a complete and permanent exit from this litigation. For Tiare, it forecloses re-assertion of these specific patents against Walmart while leaving the broader campaign intact.

PACER case 2:23-cv-00257 · Public docket record Explore in Eureka ↗
Patent at issue

US11195224B2, US8682729B1 & US10157414B2 — Patron Service System

Publication No.US11195224B2
Application No.US16/217798
Patent details
AssigneeTiare Technology, Inc.
ProductUS11195224B2 — patron service system and method (lead patent)
Publication typeB2 — grant (with prior publication)
Cited in actionMay 30, 2023

Publication No.US8682729B1
Patent details
AssigneeTiare Technology, Inc.
ProductUS8682729B1 — patron service system and method
Publication typeB2 — grant (with prior publication)
Cited in actionMay 30, 2023

Publication No.US10157414B2
Application No.US15/820195
Patent details
AssigneeTiare Technology, Inc.
ProductUS10157414B2 — patron service system and method
Publication typeB2 — grant (with prior publication)
Cited in actionMay 30, 2023

The three asserted patents — US11195224B2, US8682729B1, and US10157414B2 — collectively cover a patron service system and method. US8682729B1 is the earliest in the family, suggesting it forms a foundational claim set, with US10157414B2 and US11195224B2 representing continuation or continuation-in-part filings extending coverage into later-developed implementations. Patent families of this structure are commonly used to maintain broad claim coverage as the underlying technology evolves and as commercial embodiments become more clearly defined.

A three-patent assertion against a major retailer like Walmart — whose digital and in-store customer engagement infrastructure is extensive — suggests the claims may read on retail customer interaction workflows, queue management, service request handling, or similar patron-facing technology. Any operator of large-scale retail or hospitality service platforms with automated or digitally mediated customer service components should treat this patent family as a credible FTO risk, particularly given Tiare’s demonstrated willingness to pursue enforcement in E.D. Tex.

Patent data sourced from USPTO via PatSnap Eureka patent database Search patent records in Eureka ↗
Freedom to operate

Should you run an FTO analysis against US11195224B2 and its related patents?

Any company deploying patron service, customer engagement, or service request management technology — particularly in retail, hospitality, or e-commerce — should conduct a freedom-to-operate assessment against this three-patent family. Tiare’s filing against Walmart demonstrates active enforcement intent, and the multi-defendant structure of the broader docket suggests other operators in adjacent sectors may be targeted. The with-prejudice dismissal covers only Walmart; all other potential defendants remain exposed.

PatSnap Eureka’s FTO Search Agent can map your product’s feature set against the claim language of US11195224B2, US8682729B1, and US10157414B2 simultaneously, identifying potential infringement vectors and prior art that could support invalidity arguments. Claim monitoring tools can alert you if Tiare or related entities file continuation claims or new applications that extend coverage further — giving your team lead time before any enforcement action is initiated.

PatSnap Eureka FTO Search

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Related litigation

Similar patent cases in patron service and retail technology — E.D. Tex.

PatSnap Eureka tracks related litigation across truck body equipment, vehicle accessories, and comparable infringement actions in the Georgia district system.

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Strategic implications

What this case signals for the patron service technology IP landscape

A with-prejudice agreed dismissal against a major retailer in E.D. Tex. carries specific signals for competitors and licensees in the patron service and retail technology space.

E.D. Tex. remains a high-activity venue for retail technology patent assertions

The Eastern District of Texas continues to attract patent infringement filings against major retailers. Tiare’s multi-defendant, consolidated filing structure is consistent with a systematic licensing or monetisation campaign. Retail and e-commerce operators with patron service or customer engagement technology should monitor this docket for claims patterns that could extend to their own platforms.

Early agreed dismissal suggests Walmart’s legal posture forced a quick resolution

Walmart deployed a six-attorney team from Alston & Bird across multiple offices against a two-attorney plaintiff firm. This asymmetry in litigation resources typically accelerates resolution — either through aggressive early motion practice signalling invalidity or non-infringement defences, or through licensing discussions. The 265-day timeline is consistent with both scenarios.

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Full strategic analysis in PatSnap Eureka
Includes sector IP trends, Judge Treadwell’s case history, and FTO risk assessment for the truck equipment space
Remaining defendants at riskIPR filing risk assessmentTiare patent family exposure
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Frequently asked questions

Tiare v Walmart — key questions answered

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Use PatSnap Eureka to assess your exposure to US11195224B2, US8682729B1, and US10157414B2. Monitor for new continuation claims and track Tiare’s ongoing enforcement activity across the lead docket.

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