Stagnation is the enemy of innovation which is why we create opportunities for all our employees to try new things, fail (because failure is the mother of success), challenge themselves, gain new skills, take ownership over new initiatives, and ultimately flourish professionally and personally. We are passionate about creating a culture where your progression is a unique experience, and you are in the driver’s seat choosing the next destination.
Want to know what our employees like about PatSnap? Hear first-hand stories from our PatSnappers. From our collaborative culture to opportunities for growth and learning, there’s something in it for everyone!
We are One PatSnap!
As a global company, our PatSnap community extends across the world. Here’s a video our PatSnap West offices made for our PatSnap China team to show support and solidarity during COVID-19.
Company kick-off 2020: North America
We believe in promoting a healthy work/life balance, which is why having fun is an essential part of our culture. Here’s a glimpse into our North American team’s 2020 company kick-off.
In their own words: Lucy Palmer, Team Lead, Account Management
PatSnap's Lucy Palmer has been expertly nurturing customer relationships for nearly four years. Hear from Lucy on what customer success means to her, and what she enjoys most about leading a team at PatSnap.
Company kick-off 2020: London
Looking for a dose of inspiration? Our company kick-offs have you covered. We guarantee you’ll have fun, and leave feeling inspired!
Grow at PatSnap
Ready to reach new heights? At PatSnap, we support our employees as they explore their passions, talents, and unique career paths. Check out this video of our PatSnappers sharing their growth experiences.
In their own words: Caroline Vice, Account Executive
Innovation is at the forefront of what we do, and we actively encourage our employees to think creatively and act on their ideas. Check out this video of Account Executive, Caroline Vice, describing how she’s empowered to think on her feet daily at PatSnap.
Our customers love us too!
We succeed when our customers and employees succeed. As such, it’s our mission to deliver a best-in-class connected innovation intelligence (CII) experience to all our customers. Hear why companies choose us for their CII needs.
In their own words: Dan Klin, Senior Sales Development Rep
Hear from Senior Sales Development Rep, Dan Klin, on how PatSnap’s dynamic culture motivates him to reach for new heights, set bigger goals, and take on new challenges.
Teamwork makes the dream work
Here at PatSnap, we are one team of 800+ global PatSnappers dedicated to solving complex challenges, inspiring one another, and supporting each other's personal and professional growth.
We are fair and transparent in everything we do and hold each other accountable for our actions.
We lead by example and inspire each other to reach for new heights.
We are open and honest and share our ideas with care and consideration.
We are lifelong learners who choose resilience and grit over defeat.
We seek out new ways to solve problems and don’t stop until we’ve created a higher standard.
Our customer is at the centre of everything we do. Their success is our success.
Wait, there’s more
A team that feels like familyWe treat you like a family member, not a staff member.
Health and life insuranceWe take care of you, when you need it most.
Every day = new challengeWe challenge you to try new things.
Global footprintWe span the globe from East to West.
Wellness programsWe care about your health and well-being.
Opportunity to make a differenceWe think work should be meaningful and impactful.
Employee assistance programWe offer confidential and voluntary support services to help with the realities of life.
Learning and developmentWe believe learning is a lifelong endeavour.
Contributory pension schemeWe help you prepare for the future.
Flexible work arrangements (i.e. work from home)We offer flexibility, when and where you need it.
Hear from our team of PatSnappers
Manager, Client Services • Toronto
I’ve loved every minute of working at PatSnap over the last year! The opportunities for collaboration and growth are endless. I’ve been able to partner with a great team, and great leaders in the business to help create an agile environment allowing for rapid change and growth. Every day is a new learning experience.
Senior Information Technology Support Analyst • London
The thing I love about PatSnap is it actually gives people a chance. This was my first professional IT job and they gave me the chance to prove myself, and three years later I am still here. Every day is different, the people are great, the support you get from your peers is fantastic - it's like nothing I’ve ever witnessed before.
Senior Account Executive • London
So far, my expectations have been surpassed. It's incredibly rare in a geographically diverse company like PatSnap to be able to work this autonomously and see the tangible impact you can make as one employee. Overall we are trusted and encouraged by leadership to drive strategic initiatives that can impact the company's growth and our customers' experience.
SDR Manager • Toronto
I began my journey with PatSnap four years ago, fresh out of university looking to start a career in technology sales. I started as an SDR here because I saw an opportunity to develop a priceless skill and a chance to understand the minds of some of the foremost innovators in the world. Through my experiences, successes and failures, I have had a chance to grow and now serve. The team I serve is a group of excellent, bright-eyed sales professionals who are hungry to grow every single day of their personal and professional journey with us.
Customer Success Manager • Toronto
I'm thankful that collaboration at PatSnap is top notch. I'm able to work with all of our teams to bring value to customers. I'm proud to work for a company where it's easy to ask for help internally to get an account across the finish line.
Team Lead, Account Management • Toronto
I don't think there is a university, certificate or degree that can give you the same type of learning experience that PatSnap has given me in a year and a half. I went from not being in a customer success role, to jumping into one with all of the resources and backing I needed to be successful.
Account Executive, Life Sciences • Toronto
The teamwork and collaboration at PatSnap between departments is unlike any other company I've worked at. Everyone is supportive of one another and working together towards one common goal - to help the world's innovators make better decisions.
Senior SDR • London
As my first job, it helps a lot knowing that everyone is going at the same speed as you and working toward the same goal. It keeps you motivated day to day.
Finance Manager • London
PatSnap is really open and inclusive, starting with the communication from our senior leadership team. The weekly huddles, and communication from our CEO on a regular basis, is something I haven't seen at my previous employers.
When I started PatSnap, I knew I wanted to create a company where culture was more than just a word, it was a feeling. I’m extremely proud of the culture we’ve created. You can feel people’s commitment, excitement and resilience in every meeting, product release, email and office. Our culture is unique, our people are diverse and we’re eager to keep growing.